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Pre-sale service

1. Provide reliable consultation: provide customers with information consultation on products, prices, technology, industry solutions and other aspects at any time, including the network, telephone, letters, door-to-door and other ways;

2. Provide sample service: create samples for customers free of charge and mail them;

3. Provide inspection reception: Customers can make an appointment to visit the exhibition hall and visit the company in person. The company will provide special reception personnel.

Service on sale

1. Honesty and fairness: no matter how big the contract amount is, no matter new and old customers, no matter domestic and foreign customers, we will be honest and fair treatment;

2. Quality and quantity guarantee: strictly implement the terms stipulated in the contract. For each piece of equipment ordered by customers, we will strictly abide by product standards and carry out multiple quality inspection.

After sale service

1. Our company provides free training to relevant personnel of your company;

2. Our company is responsible for free equipment installation, free software upgrade, intimate maintenance;

3. The whole machine warranty is 1 year (except for wearing parts: optical lenses, cutting nozzle, etc.), intimate maintenance.

4. After-sales service response time: within 2 hours, after receiving the customer's call for repair, the after-sales engineer will give a clear reply or arrive at the equipment site within 36 hours.

5. Meticulous and perfect pre-sale, in-sale and after-sale service system to provide guarantee for users' uninterrupted processing, installation guide, maintenance guide, unloading guide, training guide, etc.